Getting new technology to overcome business obstacles makes no sense unless you are willing to re-evaluate your current business processes in relation to the application and implementation of such technology. Additionally, many companies are still tied to outdated and messy processes that do not add value to the business, simply because "this is how things have always been done".

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MOCA Business Process Consultants collaborate with many organizations every year and have a clear knowledge of the industry best practices. In addition to introducing standard operating procedures and implementing improvement processes, the consultant will focus on Lean practices designed to eliminate inventory waste, issues at operations, distribution and more. The final and net result will be the cost reduction, improvement and customer service satisfaction.

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WHY IS SO IMPORTANT REVIEW THE PROCESSES?

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• Implementing and ERP organize you and gives you an operating structure to boost your growth.

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• Implementing an ERP DOES NOT MEAN:

  • Give my employees more functions and continue doing what I usually do until this day. 

  • Continue operating like now but in a new and more expensive system.

  • Implement only one or a couple of modules and release more modules over the time. Epicor as a business solution where everything is connected and integrated. 

  • That the system will solve the things for me by itself and that the consultant will configure it to solve all my problems. 

  • That the implementation project is a project of the IT deparment and lose the focus that it is a project for the growth of the complete organization. Along with economic and technology resources, the human resources are always the most important pieces to accomplish a succesful project. 

  • Go Live with the ERP and continue using the legacy system in parallel, never. 

  • Leaving the implementation project on the hands of the supplier, the product and the results that this will provide will be the tool that the company will use daily for many years.

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• Implementing an ERP DOES MEAN:

  • Having the objetives very clear and organized to complete the project on the implementation budget assigned.

  • Be open mind to change some business processes and adapt your company to the best prectices suggested by the ERP. Ther is a change in the work culture of the company some times.

  • Assign an internal Project Manager that has the hierarchy to make decisions or be able to scale important issues so they get discussed and resolved quickly.

  • Having a commitment from the company's direction to the project, demanding the progress of the implementation phase by phase, give the project a importance that it has and transmit that to the people (employees).

  • Have professional discussions to clarify definitions, scope changes, and quickly attend such issues getting the key people from the organization involved. 

  • Follow an implementation methodology, document and deliver each phase, publish the agreements with all the people involved on the project.